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These are the types of application you can lodge or register for online

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Rate Information
Apply for information in relation to your Council Rates including
  • Copy of rate notice
  • Updated rate notice
  • Ledger / Transaction requests
  • Refund Request
  • Re-Apportionment Request
 Application TypesInstructions
Request for copy of rate noticeOrder a copy of a previous rate notice. Copies of rate notices are available from the 2014/2015 rating period until the current rating period. Please note: Copies of rate notices can only be ordered by the property owner. Any notices pre-dating ownership will not be provided
Request for interim updated rate noticeOrder an updated rate notice showing payments received by Council for the current rating period
Rate refund requestRefunds are available to property owners who have overpaid their rates. Refunds can be be processed via EFT or cheque. Refunds are only available for rate assessments in credit. Refund requests can take up to 10 business days to be processed.
Rates re-apportionment requestRe-apportion lump some payments from one rated assessment number to other rated assessment number(s)
Manual reconciliation / ledger requestRequest a ledger that details all transactions receipted in relation to the the assessment number. Any notices pre-dating ownership will not be provided.
Rate Information - Pensioner / Concession requestIf you a are a pension or concession card holder, apply here to have any applicable fees waived
Asset Protection and Vehicle Crossing Permits
Apply for permits including
  • Vehicle Crossing
  • Asset Protection
  • Asset Protection Permit Extensions
 Application TypesInstructions
Asset ProtectionLodge an Asset Protection Application.
Asset Protection Permit ExtensionLodge a request for an asset protection permit extension
Vehicle Crossing PermitA vehicle crossing is the part of the driveway that crosses the footpath and nature strip.
If you are building, relocating or altering this area in any way, you will need to apply for a vehicle crossing permit.
Building Enquiries
 Application TypesInstructions
S.29AAlter, remove or demolish a building
Building plans and documentsCopies of building plans and archived statutory building documents
Ownership detailsRequest neighbouring property information for protection of adjoining properties in relation to building matters
Drainage Applications
 Application TypesInstructions
Legal Point of Discharge / Drainage InformationLegal Point of Discharge information for new developments or apply for copies of archived building plans for existing developments
Drainage/Civil ApprovalOnline drainage and civil approval
Stormwater Contribution QuoteObtain a quote in relation to a Stormwater Quality In-Lieu Developer Contribution

Developments of 1 to 2 dwellings are not eligible for the stormwater contribution payment
Planning Applications
 Application TypesInstructions
Single Dwelling DevelopmentConstruction of a single dwelling per lot only, or alterations and additions to an existing dwelling where only one dwelling per lot exists
Residential and Commercial DevelopmentUse this application type for:
  • Residential Development (construction of two or more dwellings)
  • Commercial Development
  • Signage
  • Sports & Recreation
  • Retail
  • Food and Drink Premises
  • Any other development type permit
Use OnlyApply for a planning permit for the proposed use of the site
VicSmart Planning PermitVicSmart applications only
Amend a Planning Permit via Section 72Examples include to change what the permit allows, apply for a new planning permission, change a condition or seek changes to the approved plans, call Council if you're unsure on 9581 4131
Amend a Planning Application currently under assessment (50 or 57A)Amend a current application under Section 50 and 57A of the Planning and Environment Act 1987
Amend Endorsed Plans via Secondary ConsentAmending plan(s) only that have been already endorsed
Request for Extension of TimeExtend a planning permit
Request to Endorse PlansSubmit plans for endorsement as per the conditions issued in the Planning Permit
Construction Management PlanSubmit your Construction Management Plan for an existing Planning application
Planning Enquiries
 Application TypesInstructions
Planning information requestWritten information for planning permit requirements for your proposed use/development of land
Planning permits and endorsed plansCopies of planning permits and endorsed plans
Title applicationsCopy of title
Planning pre-application requestObtain pre-application advice for a proposal prior to lodging a statutory planning application
Report and Consent
Variation to building regulation (Part 5): Report and Consent
 Application TypesInstructions
Report and Consent Part 5: SitingSiting dispensation for a building regulation
Reg. 109: Projections Beyond Street Alignment 
Reg. 116: Protection of the Public 
Reg. 130: Build Over an EasementPermission to build over an easement
Reg. 153: Flood AreaDispensation for land designated in a "Land Subject to Inundation" area
Reg. 154: Designated Stormwater Overflow LandDispensation for land designated in an "Overflow" area
Place of Public Entertainment 
Private Building Surveyors Permits
 Application TypesInstructions
Section 80 Building Notification 
ePathway - Section 30 Application 
ePathway - Staged Permit Lodgement 
ePathway - Variations and Amendments 
ePathway - Final Inspections and Occupancy Permits 
Trees on Private Property
Tree pruning and removal OR advice in relation to a specific tree on private property
 Application TypesInstructions
Pre-Purchase Tree InspectionAdvice for a specific tree on private property (eg a tree that may impact future development of the site)
Tree RemovalApply to remove or prune tree(s) on private property
Tree Appeal ApplicationsAppeal a decision for a tree pruning or tree removal permit
Shared Cost Fencing
 Application TypesInstructions
Fence: Shared Cost with Council Asset 
Infrastructure Applications
 Application TypesInstructions
Traffic Management Plan for Road WorksPublic works that will impact upon traffic and pedestrians on roads, nature strip and footpath. These works can include road/footpath constructions/maintenance, underground service connections, utility works, and other public works.
Traffic Management Plan for ConstructionPrivate works that will impact upon traffic and pedestrians on roads, nature strips and footpaths. These works include the construction of private development, such as concrete pours and crane liftings.
Occupation of Council LandWorks that will have a minor impact upon traffic and pedestrians. This work may include minor building work, hoarding, gantry, and storage of material.
Shipping Container on Road ReservePlacement of a shipping container on a road for a short period of time.
Work ZoneEstablishing an exclusive on-street parking zone for private developments to safely load/unload heavy equipment and safe access of construction trucks.
Hard Waste
 Application TypesInstructions
Hard Waste